Zoya 9 treats your personal information with the utmost care. This policy clearly explains what data we collect, why we collect it, and how we keep it secure.
Learn about the key pillars of privacy protection at Zoya 9
Every transaction and piece of personal information on Zoya 9 is protected by 256-bit SSL encryption — the same level of security used by banks.
Your personal data will never be sold, rented, or exchanged with any third party. This is an unconditional commitment from Zoya 9.
All data is stored in internationally certified, secure data centers. Regular backups and round-the-clock security monitoring are maintained at all times.
On Zoya 9, you can view, correct, or delete your personal data at any time. You have full control over your information.
Zoya 9's Privacy Policy adheres to international GDPR standards, ensuring the highest level of data protection globally.
You can opt out of marketing communications at any time. Zoya 9 respects your preferences and will never send you unwanted messages.
By accessing the zoya 9 (zoya9.co) platform, you are considered to have agreed to this Privacy Policy. In it, we describe in detail how your information is collected, stored, used, and protected. Feel free to contact us with any questions.
Zoya 9 is one of Bangladesh's most trusted online gaming platforms. We believe digital privacy is a fundamental right for every individual, which is why privacy protection has been our top priority since day one.
This Privacy Policy has been written in English for users in Bangladesh. We want you to clearly understand what we do — and don't do — with your information. No hidden agendas, no truth buried under complex legal language.
Please Note: zoya 9's Privacy Policy adheres to the international GDPR (General Data Protection Regulation) standard — the world's highest benchmark for data protection applies to your information.
Zoya 9 only collects the information needed to provide you with the best possible service. Full details are outlined below:
Zoya 9 uses your information only for specific, legitimate purposes. Each purpose is clearly outlined below:
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Account Management | Identity, Contact | Contractual Obligations |
| Payment Processing | Financial, Identity | Contractual Obligations |
| KYC Identity Verification | Identity & Address | Legal Obligation |
| Fraud Prevention | Technical, Transactional | Legitimate Interest |
| Customer Service | Contact, Account | Contractual Obligations |
| Marketing Messages | Contact | Consent |
| Service Improvement | Usage Patterns | Legitimate Interest |
Marketing Messages: Zoya 9 will never send you promotional messages without your consent. You can opt out at any time — during registration or at any point afterward.
Zoya 9 never sells your data. However, information may be shared in certain limited circumstances:
Where Zoya 9 is legally required to disclose information — such as under a court order, government investigation, or anti-money laundering laws — it will comply with the relevant authorities. Where possible, you will be notified in advance.
Strictly Prohibited: Zoya 9 never sells or rents your data to advertisers, data brokers, or any other commercial third parties. This is a core principle of Zoya 9.
Zoya 9 uses industry-leading technology and practices to protect your data:
All data transfers are secured with 256-bit SSL encryption. Third parties cannot access your data.
Data is stored in ISO 27001-certified data centers with 24/7 active monitoring.
Only authorised personnel may access specific data. All access is logged.
Penetration testing and third-party security audits are conducted every 90 days.
Data Breach Policy: In the event of a data breach, Zoya 9 will notify the relevant regulatory authority within 72 hours and promptly inform all affected users.
Zoya 9 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser.
Cookies can be managed at any time through your browser settings. However, disabling essential cookies may prevent certain Zoya 9 services from functioning properly.
Zoya 9 gives you full control over your personal data. You have the following rights:
The right to access what information we hold about you
Right to Correct Inaccurate or Outdated Information
Right to Request Deletion of Your Data
Right to Restrict Certain Uses
Your Right to Data Portability
Right to Object to Certain Processing
To exercise any of your rights support@zoya9.co by emailing us with "Data Rights Request" in the subject line. Zoya 9 will respond within 30 days.
Zoya 9 does not retain your data longer than necessary. A specific retention period is defined for each type of information:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 Years After Account Closure | Legal Obligation |
| Transaction Records | 7 Years | Financial Regulatory Rules |
| KYC Documents | 5 Years | AML Laws |
| Gaming Logs | 2 Years | Dispute Resolution |
| Marketing Data | Until Consent is Withdrawn | Consent-Based |
| Support Messages | 3 Years | For Service Quality |
Zoya 9 does not permit anyone under the age of 18 to use the platform. This is a strict, non-negotiable policy.
Some of Zoya 9's service providers are based overseas, which means certain data may be transferred internationally. However:
Zoya 9's primary data storage servers are located in the Asia-Pacific region and comply with all international data protection standards.
Zoya 9 reserves the right to update this Privacy Policy as needed. In the event of any changes:
Previous versions are archived. Contact support if you wish to access an earlier version.
For any questions, requests, or complaints regarding our Privacy Policy, please contact our Data Protection Officer:
This Privacy Policy is written in Bangla and applies to users in Bangladesh. The English version shall prevail in the event of any legal interpretation. For legal information regarding Zoya 9's registered address and incorporation details, contact us at support@zoya9.co.
Read our Privacy Policy? Register now and join Bangladesh's most secure gaming platform.
Other Important Documents & Policies from Zoya 9